Frequently Asked Questions

If you do not find the answers you are looking for, please do not hesitate to contact us at any time and we will be happy to answer all your questions.

What if my Balsamumm bottle(s) break during shipping?


Don't worry about it! Contact us at 1 (844) 394-1149 or send us an email regarding your order. We will verify the order process and get back to you as soon as possible with a compensation solution.




Where can I purchase Balsamumm?


You can buy Balsamumm right here on our website's Shop section or at restaurant Roberto, located in at 2221 Belanger est in Montreal, Quebec ot at Angela & i in Sainte-Julie (Quebec.)




Can I use Balsamumm for my desserts?


Absolutely! Balsamumm’s sweet taste makes it a perfect match for anything sweet.




What can I cook with using Balsamumm?


One of Balsamumm’s greatest features is its versatility, so try it with anything. You can visit our recipes section for inspiration.




Is Balsamumm vegan?


Balsamumm Bianco and Original have the vegan certification.




Is Balsamumm gluten free?


Yes, all of our Balsamumm products are gluten-free.




How long will Balsamumm last after opening?


Since it is vinegar-based, there is no expiration date.




Do you need to refrigerate Balsamumm after opening?


We recommend you keep Balsamumm at room temperature.